Certificate in Tourism Operation

Certificate in Tourism Operation (MQA/PA 14271)

For admission enquiry, kindly contact our education counsellors below:

About the Programme

The tourism industry in Malaysia is one of the fastest growing industries with significant contributions to the national economy. As the sector grows, there will be a greater emphasis and commitment to expand and improve tourism products and services. The Certificate in Tourism Operation equips students with the essential learning and fundamental skills needed to step into further studies of the dynamic international hospitality industry of today. The program covers both practical and theoretical aspects by combining both classroom learning and industry placement to prepare those who intend to continue their education or join the work force. This program will involve students in the context of travel-related business, such as marketing, travel operations, tour conducting, computer reservation skills, customer service approaches and more. Special emphasis is placed on the development of interpersonal, communication and critical thinking skills. Graduates would have developed a mature understanding of their field through lectures, class discussions, case studies, field trips as well as industrial attachments. Upon graduation, students may articulate into diploma program in tourism entrepreneurship.

This program is suitable for you if you:

  • Prefer a direct pathway to Imperium Diploma in Tourism Entrepreneurship program
  • Are comfortable with a balance academic performance of 60% coursework and 40% examination that consists of practical and theoretical assessments.
  • Aim to develop strong foundation in a chosen field of study
  • Are active and like working in teams and enjoy activities
  • Are enjoying of having practical skills or hands-on knowledges combined with theoretical approaches when studying
  • Prefer to work in robust and challenging world of tourism and hospitality industry

Why Certificate in Hotel Operation @ Imperium International College?

Industry Experts

National Recognition

Fast Track Program

Practical Skills

Industry Attachment

Comprehensive Scholarships

Industry Experts - Our Lecturers come from hospitality and tourism industries. With experience in various specialties across training, competition-based events and award-winning programmes

National Recognition - Our certificates is MQA accredited and our graduates are accepted by universities in Malaysia

Fast Track Program - Subject/Credit exemptions when transferring to the Imperium Diploma program

Practical Skills - Most of the courses are focusing on practical/hands-on skills which is a valuable skill sets appreciated by the industry

Industry Attachment - A clear career pathway with recognized travel and tour agencies, MICE & event establishments, hotels and many hospitality establishments after internship

Comprehensive Scholarships - Generous scholarships allow students to focus on their studies without having financial worries

Head of Centre Message

Mr Jawad Husny bin Ash’ari

Head of Imperium School of Culinary Arts, Hospitality & Tourism

Hi there, welcome to Imperium International College’s School of Culinary Arts, Hospitality and Tourism.

Imperium’s Culinary, Hospitality and Tourism Diploma programs are our homegrown products where the curriculum, teaching, assessment, and awards are delivered by industry experts. Our lecturers come from various hospitality and tourism industries and have experience in various specialties across training, competition-based events and award-winning programmes.

Imperium’s diplomas are designed to prepare students to have a sufficient basic knowledge in culinary, hospitality and tourism principles and concepts. Our students are groomed through various workshops, consultations and mentoring programs conducted by our experienced lecturers aimed to train students to make decisions and perform duties with positive work ethics such as integrity, responsibility, high quality, discipline, humility and teamwork.

Students who have successfully completed the programs will have the theoretical and practical knowledge, understanding of fundamental theories as well as relevant practical skills and real-industry experience in their field work.

In conclusion, our programs will ensure that our graduates are career-ready for employment, with a good ability to carry out their unique responsibilities. Thanks to our global recognition, our diploma graduates have been accepted into various international hospitality organizations with a colorful career advancement.

On that note, let me welcome you to begin your journey with us towards a future in Culinary Arts, Hospitality and Tourism.

Programme Structure

Introduction to Hospitality Industry 
Principles of Tourism 
Critical Thinking 
English Language Proficiency 
Pengajian Malaysia 1/Bahasa Melayu Komunikasi 1 
Information Technology for Hospitality Tourism 
English Language and Communication Skills 
Principles of Marketing 
Customer Service in Hospitality and Tourism Industry  
Travel and Tour Agency Operation 
Tourism Geography 
Fundamentals of Accounting 
Comparative Religion 
Tour Conducting and Guiding 
Computer Reservation System 

Industrial Training (6 Months)

January, April, August
1 year 6 months

Entry Requirements
Possesses Sijil Pelajaran Malaysia (SPM) with 1 credit in any subject, or any equivalent qualification
A pass in Sijil Kemahiran Malaysia (SKM) Level 2 in a related field and a pass in SPM
Other equivalent qualifications recognized by the Government of Malaysia

Assessment and Examination
Students are evaluated through 60% coursework of practical and theoretical assessments (quizzes, projects, topic reviews, practical assessments, assignments and presentations) and 40% examination that also based on either a practical or theoretical examination at the end of each course. The completion certificate awarded will show a combined CGPA and grade.

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