Emotional Intelligence & Coaching at Work
This course will introduce, engage and immerse participants to become acquainted with the knowledge, skills and other abilities for increasing productivity by developing their personal and inter-personal skills for success in the workplace.
Interpreting Financial Statements for Performance Excellence
Finance for non-financial staff. Learn to understand basic financial documents.
Mastering the Art of Results-Oriented Communication
Gain insight into your own communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
Tax Planning for Individual Income Tax
Designed for young employees, join this workshop to obtain essential knowledge on personal income submission. Learn the tips and tricks on how to prepare and submit personal income tax.
Data Protection & Privacy in Malaysia: A Practical Approach
Learn the fundamentals of PDPA concepts in a practical manner to identify potential risks within one’s work scope. It also introduces the data protection landscape in the SEA region in anticipation of evolving trends.
Customer Service Excellence
Participants will learn how to apply the principles in improving service and quality and construct strategies on how to recover from service failure and assess customer service strategy.
Financial Planning and Wealth Management
Acquire financial planning knowledge and habits of spending within your means to avoid snowballing credit card debts. Learn to cultivate the saving habits and investments to gain eventual financial independence.
Dynamic Leadership in the workplace
Learn leadership skills such as Motivating staff, controlling emotions, dealing with staff-related issues, organisational skills, integrity and learning to delegate.
Emotional Intelligence for the Workplace (Bahasa Malaysia)
Knowledge and skills to develop personal and inter-personal skills for success in the workplace.
Microsoft Excel Intermediate for the Workplace
Pivot tables, Formulas, Pick Lists, Conditional Formatting, Data Validation, Charts, Data Analysis, Links and the top 20 Excel tips for productivity.
Power Marketing: Impactful Presentations to Sell your Ideas
Learn how to make great presentation to market your product.
Business Writing Essentials for the Workplace
Using hands-on writing, analysing and editing activities, participants will learn to write reports, minutes of meetings and emails that informs, persuades, and influences decision-makers in a professional and affirmative way.
Negotiating To Win & Tackling Critical Conversations
Learn the art of negotiation with tricks, tactics, and traps of the negotiation process. Manage difficult conversations to positively address a range of issues and behaviours with people in the workplace.