Emotional Intelligence for the Workplace (Bahasa Malaysia & English)

INTRODUCTION

Engaging and motivated staff are crucial to establishing an organization’s vision, purpose, and values. Educating employees on coaching and emotional intelligence skills is vital for boosting productivity and profitability, and ultimately propelling the organization towards success. Learning about emotional intelligence early in life leads to greater accomplishments in the future. Emotional Intelligence for the Workplace provides participants of all ages with the necessary skills and abilities to build personal and interpersonal skills for success in the workplace. This training course will immerse participants in understanding, skills, and techniques to increase productivity, making it a valuable investment for any organization looking to enhance their workforce.

OUTCOME

To introduce, engage and immerse staff to the knowledge, skills and other relevant abilities required to increase productivity and profitability by developing their personal and professional success through emotional intelligence and coaching.

EXPERT

 Ansie Hee (Professional Development Expert)

Ansie Hee is a seasoned professional with over 25 years of experience across various industries such as hospitality, insurance, advertising, consulting, and education. Her extensive background has honed her skills in training, teaching, and coaching, making her an expert in her field.

As a certified HRD Corp trainer, Ansie specializes in delivering exceptional Customer Service, English Language, and Professional Development programs. She is passionate about communication skills, placing great emphasis on face-to-face interactions, virtual communication, email English, telephone etiquette, negotiation, and presentation skills.

Her dynamic and interactive training sessions are designed to enhance the skills of individual and teams, ultimately leading to increased productivity and efficiency.

In her training, Ansie focuses on providing a real-world experience for newly embarked employees, which encourages them to be analytical, sensitive towards their environment, and open to accepting constructive criticism. Her approach is designed to promote subjective thinking, fostering an environment of growth and development.

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